HOW CONSULTECH SOLVES THE (10) SMALL BUSINESS I.T. CHALLENGES

YOU MANAGE YOUR BUSINESS. WE’LL TAKE ON THE TECH

When a business has a problem with their technology they lose revenue . Technology has become an integral part of everyday business operations. Many small businesses don’t realize how much an managed IT service provider benefits their company.  

ConsulTECH's managed IT services helps businesses  transform , grow save time, money and increase communication and efficiency.  invest  in your business technology to gain a  competitive advantage.


BRIDGING THE TALENT GAP  

Many businesses feel there’s a gap between existing skills and desired skills when it comes to IT service and manage service providers. At ConsulTECH, we have IT consultants who are fully trained, rich with technical knowledge, and armed with problem-solving abilities. We exceed your needs … guaranteed.

LACK OF IT POLICIES & PROCEDURES

We’re all human. And, human error contributes to big challenges. Not controlling system administrator access when roles change or people leave. Employees losing laptops or having them stolen. Easily cracked user passwords. Too often such a breach sends a business into a crisis tailspin. It leads to financial losses. Customer repercussions. Even legal problems. At ConsulTECH, we respond with “prevention is the best answer.” We audit your processes and implement security best practices at all vulnerable points. Educate employees as to their responsibilities. Hold them accountable for following policies.

HIGH TECH, LOW BUDGET

 Your need for IT services can become critical quickly. Many times, they might be budget-busters. ConsulTECH provides a range of IT management solutions to suit your specific business requirements. Do you need a full-time tech officer, once-a-week systems maintenance, a one-off project? How about VPN help, a 24-hour helpdesk, or a plan to grow your IT capability within the rigors of your budget? No matter the challenge, we deliver exactly the business IT services you need. We solve your IT problems in a step-by-step manner … at your pace.

TACKLE BIG PROBLEMS FIRST

Systems and networks get more and more complex. Complexity makes it difficult to troubleshoot issues. You don’t want to spend hours or days solving minor issues while the bigger ones continue to plague the business. ConsulTECH guarantees that significant ROI comes from immediately isolating and fixing the major complications. Don’t underestimate what’s involved with troubleshooting. We know that it takes repeated attempts before isolating causes and effects. We use the proper monitoring tools, then tackle those problems before they get big.

MOBILE: INTEGRAL PART OF IT SYSTEMS

Mobile devices get lost. If yours does, that’s an opportunity for someone you don’t know to access important business information. That’s costly. ConsulTECH encourages you to treat mobile devices as endpoints of your IT ecosystem. Entitle them to the same levels of protection as your network, servers and desktops. Incorporate solutions, such as encryption and remote wipe capabilities, for mobile devices into your IT security plan.

NOT FREQUENTLY UPDATING PASSWORDS

 Using the same password multiple times. Using easy passwords. These are two common practices making your entire system potentially vulnerable. Your Tech Team requires employees to reset passwords often. We use password expiration in applications. We educate your users on the need for strong passwords.

MAINTAINING PHYSICAL IT RESOURCES

Maintaining IT hardware is expensive … and time-consuming for businesses already challenged with managing the growing demands of operations. Common issues include slow or outdated servers, and physical loss in the event of a disaster. Then there’s the capital expense of buying and scaling IT equipment. Implementing upgrades. And, the sheer number of servers needed and the operating expense. At ConsulTECH, we empower you to embrace virtualization technologies and move to virtual environments. Let us having economies of scale handle the hardware. That’s a more efficient use of capital and staff.

FAILED SYSTEM BACKUPS, INCOMPLETE BACKUPS

You’re no different than other businesses. Many businesses today are not consistently getting good backups of their data. The causes are many: human error, backup solution failure, budget restrictions. The headaches and costs of trying to recover – and perhaps not being able to completely recover — threaten your vitality. At ConsulTECH, we practice scheduling backups and regularly testing them. We inspect what you expect.

SLOW NETWORK & INTERNET CONNECTIONS = DOWNTIME

A lot of time is wasted when employees wait for large files to slowly transfer because of bandwidth limitations and other issues. The last thing you want is business-critical computing to be interrupted. Other systems can be disrupted, too. A VoIP phone system that’s down for a half a day means a tremendous loss of business. It’s an inconvenience for employees and customers. Go for fast speed and reliability for key communications connectivity with ConsulTECH

PATCHWORK TECHNOLOGY

Many small businesses quickly grow into medium-sized businesses without a complete vision of their IT management needs. Often, the result is a hodgepodge of old and new tech. It’s patched together to catch as catch can. At ConsulTECH, we streamline your hardware and software. We develop a clear vision moving you forward with the proper business technology. This way, you grow to your full potential.

BENEFITS FOR SMALL BUSINESSES

  • Helpdesk Support
  • Enhanced System Security
  • Firewall Installation & Management
  • Disaster Backup & Recovery (servers and workstations)
  • Decrease Time on IT Issues
  • Network & Server Management
  • Email Encryption
  • Desktop Management
  • Cloud Computing
  • Frequent Reports
  • Manage and monitor desktops, servers and networks
  • Install-manage and update virus, spam and spyware/malware software (security)
  • Install and manage software updates and patches
  • Install and manage firewalls
  • On-Call IT Department  
  • Reduce Overall IT Costs

Start saving 30-50% on your IT Cost with Unlimited Help Desk ,Onsite, Remote, IT support for flat monthly rate

Unlimited I.T. Support

Do you ever get frustrated when your need help with your computer systems, printer or Email? Does it ever seem that your systems only act up when you or your Staff need them the most? We take the confusion out of technology.  

We introduce Clients to new technologies that save them an average of 30% to 50% each year.  We have proven that proactively managing your network always cost less than reacting to problems after they occur. 

You rely on your network every day for accounting, communication, storage, analysis, planning, management and all billable services. Besides human resources, your network is unquestionably the most important tool in your business.  

As we both know time is money If a network issue arises you need an IT partner that will resolve the issue with as little down time as possible. ConsulTech provides urgent on-site attention when an unexpected critical failure happens.Call us now!

Managed Services Agreement  is really business continuity insurance

Managed Services ensures

  • Systems are functioning efficiently
  • Little or no downtime
  • Constantly monitor your network
  • Prevent problems from arising.

What is included in Unlimited IT ?

  • Unlimited Onsite Support
  • Unlimited Remote Support
  • 24/7/365 Monitoring
  • 1/3 the cost of a full-time employee

A service agreement guarantees that if a problem does arise, you are a priority, and one of our tech’s will log in remotely or be onsite to resolve the issue. Become more profitable by preventing IT problems from slowing you you down

THE BEST (AND WORST) TIMES TO POST ON SOCIAL MEDIA

Managing your business's social media accounts can be daunting: from tweaking tweet lengths to mastering Facebook tone, to using the right hashtags at the right times. managing your business's social media accounts can be daunting: from tweaking tweet lengths to mastering Facebook tone, to using the right hashtags at the right times.

POST ON FACEBOOK 

  • Best Time: During the afternoon Slump 1:00 to 4:00 PM 
  • Peak Time: Wednesdays around 3 p.m.
  • Worst Time: Weekends Before 8:00 AM & After 8:00 PM 

TWEETING WITH TWITTER

  • Best Time: Schedule Tweets for Lunchtime  Monday and Thursday.
  • Peak Time:  Posting days falling between  Monday and Thursday. 9:00  to  3:00 PM
  • Worst Time: For even more engagement, throw in an image for 48% more retweets

CONNECT WITH LinkedIn

  • Best Time Tuesdays- Thursdays 
  • Peak Time: Noon & 5:00 to 6:00 PM
  • Worst Time:  Monday & Fridays 10:00 PM to 6:00 AM

PINTEREST IS FOR DAYDREAMING (AND WEEKENDS)

  • Best Time: Saturday Mornings 
  • Peak Time: Friday around 3 p.m.
  • Worst Time: Monday- Friday during normal work hours 8:00 to 5:00 PM

TUMBLR IS FOR NIGHT OWLS

  • Best Time: Friday 7:00 PM  
  • Peak Time: Sunday - Tuesday  7:00 PM to  10:00 PM 
  • Worst Time: Anytime before 4:00 PM

GOOGLE+ USERS CHECK IN FIRST THING IN THE MORNING

  • Best Time: Monday- Sunday 9:00 AM to 10:00 PM
  • Peak Time: Wednesday 9:00 AM
  • Worst Time: Monday- Sunday Evenings

Solutions, No more finger pointing…

  We recently met with a local company whose president was challenged with a situation that ended in finger pointing, and no solution. He was frustrated by his Internet provider and his IT support provider. When he called the Internet provider to alert them that he was having a problem with their service, they told him that the issue was internal. So he called his IT support provider, and they pointed back to the Internet provider. He didn't know who to believe, and he doesn't have the background to figure out which party he could trust. He has a business to run; he wants to focus on sales and operations and solutions, not dealing with vendors pointing fingers at each other. That's when they asked us to look into their set up.

It's amazing the number of cases we run in to like this. To a business manager, being stuck in the middle of separate technology vendors who point at each other instead of solving the problem is a significant drain to productivity and profitability. It would have been nice if the IT support provider could have called the Internet provider and got to the bottom of the issue instead of simply disqualifying their limited contribution as the problem. That's what they are there for in any case.

We strongly believe that IT support providers should take all the problems associated with technology and integration off the plate of businesses managers. We have modeled our business to provide total support, not just support for the things we've touched. We are open to know your issues and see how we can help.